No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of HSN via phone. Our aim is to assist you in efficiently locating the phone number of HSN and address any concerns or inquiries you may have about your HSN purchases. We understand that waiting on hold for extended periods to inquire about your order on HSN can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a HSN representative once you've reached them. By following our step-by-step guide for contacting HSN customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the HSN representative assist you more effectively. We also provide guidance on how to ask the HSN representative for assistance, as well as how to follow any instructions provided by the HSN representative.

With this information, you can reach out to the HSN customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your HSN purchases.

HSN Phone Number

Toll-Free Number:

800-284-3900

Current wait: 17 mins (16m avg)

Hours: 24 hours, 7 days

Best time to call: 2:30pm

Want to contact HSN customer service faster? Don't wait on hold! Chat with the HSN team directly via live chat.

Customer Service Phone Number:

  • (800) 557-0714

    AutoShip Orders

  • (813) 654-4192

    Brandon, FL

  • (727) 872-4200

    Largo, FL

Skip Traditional Phone Calls, Reach a Solution Faster!

No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

  • Advocates for You: We amplify your voice, ensuring businesses hear your concerns.

Help me with my issue

Contact HSN via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: The problem: I placed an order and want to know the status

What happened: The problem: Card

What happened: I BOUGHT A JOY MANGANO STICK VACCUM ON JAN. **TH AND DID NOT OPEN FOR A WHILE. FINALLY OPENED IT AND USED * TIMES AND NOW IT WILL NOT CHARGE. I PAID ALMOST *** DOLLARS FOR * VACUMINGS. CUSTOMER SERVICE SAYS THERE IS NOTHING THEY CAN DO ABOUT IT! I HAVE BOUGHT A WHOLE LOT OF STUFF FROM HSN AND I AM LETTING YOU KNOW THAT I AM DELETING MY HSN APP. AND WILL NEVER ORDER FROM YOU AGAIN!

What happened: The problem: My address is incorrect

What happened: The problem: How can I return the AeroPilates Reformer **** . It is much more complicated than I expected.

What happened: The problem: I want to order a weekender bag that I saw on FB but I don’t see it online. Please call me

What happened: Just ordered item no. ***-**** and want to order (separately) a cover for pillow. I was told not cover available even though it says order separately. Can you help me?

QA

How to contact HSN by phone?

To contact the HSN customer service by phone, you can follow these steps:

  • Look up the phone number of the HSN customer service. The phone number is listed on hsn.com. Or check out the HSN phone number page on WorthEPenny.

  • Dial the HSN phone number 800-284-3900.

    Hours: 24 hours, 7 days

    Best time to call: 2:30pm

  • Wait for an answer: Once the call is connected, wait for a HSN representative to answer on the other end.

    Average wait time: 16m

  • Identify yourself and state your reason for calling the HSN representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from HSN to help them assist you.

  • Ask for assistance: Ask the HSN representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If HSN needs additional information from you or provides any instructions, follow them carefully.

  • Thank the HSN representative: After you have received the assistance you need, thank the HSN representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling HSN, you can follow these steps:

  • Dial the HSN customer service phone number 800-284-3900, which can be found on the HSN website or in your order confirmation email form HSN. Or check out the HSN phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about HSN. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live HSN representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a HSN representative.

  • If the system still doesn’t connect you to a HSN representative, stay on the line without pressing any keys. HSN will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from HSN.

  • Once you reach a live person, explain your issue and provide any relevant information about your HSN order. The HSN representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the HSN website. This may allow you to connect with a HSN representative more quickly and efficiently than calling.

QA

Any tips for calling HSN customer service?

When calling HSN customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your HSN account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the HSN representative without any disruptions or background noise.

  • Be polite and respectful to the HSN representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on HSN.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the HSN representative address your concern.

  • If the initial HSN representative is unable to resolve your issue, politely ask to speak with a supervisor from HSN or escalate the issue to a higher level of authority.

  • Take notes during the call, including the HSN representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with HSN after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling HSN customer service.

QA

What can I do If I am unhappy with my call to HSN?

If you are unhappy with your call to HSN customer service, there are several options you can try:

  • Call again: Try calling HSN customer service again and speak to a different HSN representative. Sometimes a different HSN representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the HSN representative, you can ask to speak with a supervisor from HSN or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, HSN may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to HSN customer service through other channels, such as email or chat. You can also explore the HSN Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with HSN service, you may want to consider other options such as returning the product you bought on HSN or filing a complaint with a consumer protection agency.

QA

How do I contact HSN via live chat?

To the HSN customer support via live chat, you can follow these steps:

  • Go to the HSN website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the HSN customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a HSN representative.

  • Provide any necessary information about your issue or question, and wait for the HSN representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the HSN live chat option, you may need to contact the HSN customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact HSN via social media?

You can contact HSN via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact HSN via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for HSN official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of HSN, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about HSN. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the HSN social media team.

Please note that the social media accounts of HSN are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact HSN for certain issues. For urgent or complex issues, it's recommended to contact HSN customer service via phone or chat for more personalized assistance.

QA

Does HSN have an email? How to contact HSN customer service by email?

Yes, to contact the HSN customer support by email, follow these steps:

  • Go to hsn.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by HSN and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your HSN order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your HSN order number or username.

  • Once you have completed the email, click send. You should receive a response from the HSN customer support team within a few business days.

QA

What is WorthEPenny's relationship to HSN?

To put it simply, WorthEPenny is an independent third-party website that is not related to HSN. WorthEPenny provides free tools and resources to assist customers in reaching HSN customer service more efficiently, such as the HSN phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about HSN, as well as forums where HSN customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including HSN, it is not associated with or endorsed by HSN.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the HSN official app or the HSN company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of HSN trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: HSN. All references by WorthEPenny to third-party trademarks like HSN are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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